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About reCare

At reCare, our mission is to improve patient health outcomes through our innovative software solutions. We understand the challenges that pharmacies and patients face today, and we are committed to making it easier for patients to get the care they need and deserve. Our software is designed to help pharmacies streamline their operations and provide better care to patients, all while reducing costs and increasing efficiency.

Keeping Patient Information Safe

At reCare, we take the security and confidentiality of patient information very seriously. Our software is designed to ensure that pharmacy information is protected against unauthorised access and that it is used only for the purpose of communicating with patients regarding health, including medicines, holistic care, and consultations. Our commitment to protecting patient privacy is ingrained in all our services, and we value your trust in us.

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Data Privacy

At reCare, we understand the importance of protecting patient data. We have implemented strict data privacy policies and procedures to ensure that all patient personal data is collected, used, and protected in a secure and responsible manner. Our privacy policy assures pharmacists and patients that their data will only be used for healthcare-related messages and will not be shared with any third party without their consent.

Regulatory Compliance

At reCare, we understand the health industry can be a complex and ever-changing environment. Our software provides streamlined workflow processes that not only increase efficiency but ensure compliance with relevant regulations. We prioritise the security and privacy of personal health information by complying with The Privacy Act (Cth) and the Australian Privacy Principles in Australia and the corresponding regulations in New Zealand. Our state-of-the-art software ensures your data is always safe and secure, giving you peace of mind.


More Information

For pharmacists and their patients, it's vital to understand the importance of secure communication. Our SMS service employs secure, encrypted messaging to safeguard the confidentiality of the information being sent. This ensures that sensitive health information remains private and protected. Additionally, we provide clear instructions for patients who wish to opt-out of receiving future messages, allowing them full control over their communication preferences. The purpose of our messages is strictly healthcare-related, including appointment reminders, prescription notifications, and health tips, to keep patients informed and engaged in their care.

Still unsure? We encourage you to contact your pharmacy (if you are a patient) or reCare (as a pharmacist).

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